Refund policy

Return & Refund Policy

Welcome to our FUSION VIBES store. Customer satisfaction is very important to us, and we aim to provide a smooth shopping experience.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, the product must be:

• Unused and in original condition

• Packed in its original packaging

• Not damaged by the customer

Refunds

Once we receive and inspect the returned item, we will notify you about the approval of your refund. Approved refunds will be processed within a few business days to your original payment method.

Damaged or Wrong Items

If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund accordingly.

Non-Returnable Items

Some items may not be eligible for return due to hygiene, personal use, or promotional sale conditions.

Shipping Costs

Return shipping charges may apply unless the product received was damaged or incorrect. Original shipping fees are non-refundable.

For any questions regarding returns or refunds, feel free to contact our support team anytime.